RETAIL SOFTWARE DEVELOPMENT COMPANY

Build Retail Platforms That Lift Conversion and Simplify Operations.

We develop retail software that supports omnichannel journeys, accurate inventory, POS, and ecommerce. AI powered search, offers, and analytics help teams act faster and customers checkout with ease.

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retail software development services

Custom Retail Software Solutions We Deliver

At Prodgrade, we design retail industry software that fits how real stores work. Fewer clicks at the counter. Fewer stock surprises in the back room. Clear steps for online orders and in store pickups. We translate your playbook into tools your staff can learn in a day and rely on for years.

Point of Sale (POS) Software

Fast, reliable checkout that keeps ringing even when the network is spotty. Multiple stores, cash management, exchanges, discounts, gift cards and end of day reports tied to live inventory and customer profiles. Cashiers see only what they need. Managers get the numbers on time.

E commerce Platform Development

Storefronts that load quickly, show the right products and offer a clean path to payment. Smart search, wish lists, flexible shipping rules and simple returns. Your team gets an admin area that makes edits easy and keeps product data consistent across channels.

Retail ERP and Inventory Management

One version of the truth from purchase order to sale. Track on hand, in transit and reserved stock. Automate replenishment, manage vendors and SKUs and reconcile across warehouses and stores so shelves are ready without tying up cash.

Customer Relationship Management (CRM)

A retail focused CRM that remembers preferences, service history and response to campaigns. Segment audiences, personalize outreach and measure lifetime value so your offers feel timely and genuine.

Loyalty and Rewards Program Systems

Points, tiers and perks that bring customers back. Launch targeted rewards, apply them at POS or online and see the change in repeat purchases and basket size, not just open rates.

Omnichannel Retail Platforms

Buy online and pick up in store, ship from store, endless aisle and curbside pickup. One set of products, prices and promotions everywhere so promises made online are kept in person.

Custom Retail Analytics Dashboards

Clear views of sales by channel, basket size, conversion, inventory turns and campaign performance. Drill from region to store to SKU and spot what needs attention before it becomes a problem.

Warehouse and Supply Chain Management

Receiving, putaway, picking, packing and shipping with full traceability. Barcode and RFID support, slotting, wave picking and carrier labels that keep orders moving and costs in check.

Retail Mobile App Solutions

Kiosks for quick lookups and ordering in store. Branded apps for browsing, scanning, paying and tracking orders. Staff can use the same tools for clienteling, stock checks and mobile checkout on the floor.

Retail AI Solutions

Demand forecasts that match seasonality, recommendations that feel personal and pricing that adapts to real demand. Practical AI aimed at fewer out of stocks, healthier margins and happier customers.

Who We Serve in the Retail Ecosystem

E commerce Brands

Brick and Mortar Retailers

Omnichannel Retailers

Franchise Chains

Boutique Brands

Supermarkets

Grocery Stores

Consumer Startups

Retail Distributors

Our Retail Software Development Process

At Prodgrade, our retail software development services follow a rhythm your team can trust. You always know what we are building, why it matters and when it will ship. The path is clear, collaborative and built around real store and e commerce routines so adoption feels natural from day one.

Discovery and Planning

We start on the floor and on the data. Store walks, checkout observations, customer journey mapping and stakeholder interviews give us the full picture. From there we define measurable goals, list the must and haves and nice to haves and shape a roadmap that balances quick wins with foundational work.

Your platform gets a clean, modular design that matches your retail model. We plan for multi-location inventory sync, busy seasonal peaks and future channels you may add later. Wireframes and click-through prototypes show how staff and customers will move through tasks before a single line of code is written.

Work lands in short sprints with frequent demos. You see features early, try them in context and tell us what to tweak. Our retail IT solutions rely on reusable components and automated tests, so changes stay safe and delivery stays steady.

Retail rarely lives in one system. We connect POS, payment gateways, ERPs, CRMs, shippers and marketing tools with secure, well documented APIs. Data flows in real time so numbers match everywhere and manual re-entry disappears.

We test like a busy Saturday. Scanners, coupons, returns, curbside pickups, split tenders and partial shipments are all run through real scenarios. Automated checks keep regressions away while manual runs confirm the small details that make a checkout feel effortless.

Releases move through CI and CD pipelines into cloud or on-premise environments with rollback plans ready. Staff training, playbooks and dry runs make launch day calm. We monitor performance and error logs closely to catch anything before customers notice.

After going live we keep improving. Usage analytics and store feedback guide the backlog. We add features, tune performance and scale infrastructure so your custom retail software development grows with demand rather than holding it back.

Security and Compliance at Every Step

Trust is earned at checkout and kept in the back office. Our retail software development services build protection into every layer, so payments remain safe, customer data stays private and audits are simple to pass.

  • PCI DSS alignment for card data handling online and in store flows.
  • GDPR and CCPA features for consent, data access requests and deletion.
  • OWASP informed coding practices that block common web risks.
  • Encryption for data in transit and at rest including backups and logs.
  • Role based access control, so each user sees only what they need.
  • Multi factor authentication for admin consoles and sensitive dashboards.
  • Scheduled vulnerability scans and independent penetration testing
  • Cloud hardening on AWS, Azure or GCP with network isolation and least privilege access.
  • Centralized audit trails that record configuration changes, logins and transactions.
  • Secure SDLC with code review, dependency checks and continuous delivery gates.

Security language can be heavy, but the aim is simple. Keep customers safe, keep stores operating and keep regulators satisfied without slowing your team down.

Advanced Technologies We Integrate in Retail Software

Modern retail is equal parts experience and operations. We use technology where it clearly helps you sell more, waste less and serves faster, not because it is trendy.

Forecast demand by store and by hour, surface products a shopper is most likely to buy and spot anomalies in returns or transactions. The goal is fewer out of stocks, smarter promotions and healthier margins.

Shelf sensors, beacons and connected POS terminals feed live signals into your platform. You see foot traffic patterns, cooler temperatures and shelf gaps and you can act before the customer notices.

blockchain

Unified data models power clear dashboards. Leaders compare regions, stores and SKUs while planners test what scenarios for pricing, staffing and replenishment.

Cloud native deployments deliver fast response during sales events, painless store rollouts and straightforward disaster recovery. Central control with store level resilience keeps operations steady.

Bots take on catalog updates, invoice matching, carrier bookings and other repetitive chores so your team stays focused on customers and strategy.

Let shoppers preview furniture in their living room, try a shade of lipstick virtually or navigate a large store with aisle level guidance. AR shortens the distance between interest and purchase.

Third-Party Integrations We Support

A great retail platform feels simple on the surface because the hard work is happening behind the scenes. Our retail software development services include rock solid integrations, so your teams are not copying data between tools or fighting mismatched reports.

  • Payment Gateways: We connect to Stripe, PayPal, Square, Razorpay, Apple Pay and Google Pay so customers can pay the way they prefer online and in store. Tokenization, refunds and dispute workflows are all handled cleanly.
  • Point of Sale Systems: Your custom retail software development can coexist with Shopify POS, Lightspeed, Toast or Clover, or we can extend your in house POS. Tenders, discounts and end of day close sync to finance without extra steps.
  • Customer Relationship Management (CRM): Salesforce, HubSpot and Zoho CRM integrate for lead capture, loyalty and service history. Profiles and segments flow both ways so campaigns stay relevant and reporting stays accurate.
  • Inventory and Warehouse Management: TradeGecko, Cin7, NetSuite and other ERPs connect for real time stock, purchase orders and receiving. Barcode and RFID events update counts immediately, keeping channels aligned.
  • Shipping and Logistics: FedEx, UPS, DHL, ShipStation, EasyPost and regional carriers add live rates, labels, pickups and delivery status. Customers see clear ETAs and your team sees exceptions before they become problems.
  • Marketing and Messaging: Klaviyo, Mailchimp, Attentive and SMS providers plug in for lifecycle campaigns, receipts, back in stock alerts and abandoned cart nudges that actually convert.
  • Accounting and Finance: QuickBooks, Xero, Odoo, Microsoft Dynamics and SAP receive clean journals and invoices. Audit trails, tax handling and reconciliation are built in so month end does not drag on.
  • eCommerce Platforms: Shopify, Magento, WooCommerce and BigCommerce sync product catalogs, prices, images and orders. Your single source of truth populates every storefront.
  • Analytics and BI: Google Analytics, Power BI, Tableau and Looker visualize sales, cohorts and store performance. Data models are governed so numbers match across dashboards.
  • Social and Ad Platforms: Meta, TikTok, Pinterest and Google Ads APIs carry product feeds and campaign metrics. Creative and spend meet inventory and margin data for smarter decisions.

When native connectors do not exist we build secure middleware APIs. The goal is one connected environment where your retail IT solutions run smoothly and your team focuses on customers, not plumbing.

Why Prodgrade is Your Ideal Development Partner

Choosing a retail software development company is a high stakes decision. You want a team that understands store realities, moves quickly and measures outcomes that matter.

Retail Industry Insight

We have shipped retail industry software for fashion, grocery, specialty and franchise brands. We know peak seasons, split tenders, returns and curbside quirks, and we design for them on purpose.

Scalable, Custom-Built Solutions

No cookie cutters. We align features with your model and growth plan, then architect for scale so adding stores, regions or channels is straightforward.

Integration First

Retail runs on a stack. We make systems talk in real time, so inventory, orders, payments and campaigns stay in sync without manual work.

Agile and Transparent Process

Sprints, demos and clear roadmaps keep you in the loop. You see progress early, give feedback quickly and ship confidently.

Long Term Support and Upgrades

We do not disappear after going live. We monitor performance, tune infrastructure and ship improvements based on real usage and store feedback.

Security and Compliance First

PCI, GDPR and OWASP aligned practices are baked in. Encryption, access control and audit logs protect customers and keep audits calm.

Measurable Outcomes

Every feature map to KPIs like conversion rate, average order value, on shelf availability and labor hours per order. Dashboards show the lift, so investment stays tied to results.

Other Industries We Work With

While we specialize in retail software development services, our teams build reliable platforms for many sectors where performance and scale matter.

Building intelligent, AI-powered solutions for better healthcare delivery.

Transforming learning experiences through AI to support students and modern classrooms.

Powering next-gen manufacturing through AI-driven automation, safety, and industrial intelligence.

Enhancing guest journeys through AI-driven personalization, smart bookings, and seamless service.

Streamlining telecom operations with AI for smarter networks, uptime, and customer support.

Empowering banks with AI solutions for fraud detection, risk insights, and customer trust.

Simplify policy management, claims processing & fraud detection with platforms that ensure efficiency & trust.

Cost and Timeline of Retail Software Solutions

Budgets and schedules depend on scope, integrations and scale. The ranges below reflect typical projects. After discovery we share a precise plan and fixed milestone schedule.

Point of Sale System

Bring fast, reliable checkout to one store or many with real time sync.

Estimated Cost: 40,000 – 90,000
Timeline: 3 to 5 months


Key Features:

  • Barcode scanning and multiple tenders
  • Promotions, returns and exchanges
  • Inventory sync and receipt options
  • Loyalty and gift cards
  • Offline mode with automatic catch up

Inventory and Warehouse Management

Get accurate stock, fewer stockouts and smoother replenishment.

Estimated Cost: 50,000 – 110,000
Timeline: 4 to 6 months


Key Features:

  • Real time counts and reorder points
  • Putaway, picking and packing flows
  • Multi location transfers and cycle counts
  • Vendor rules and ASN receiving
  • ERP and eCommerce integration

eCommerce Platform

Custom storefront or marketplace tuned to your brand and operations.

Estimated Cost: 60,000 – 130,000
Timeline: 4 to 7 months


Key Features:

  • Catalog, search and merchandising
  • Cart, checkout and secure payments
  • Accounts, wishlists and subscriptions
  • SEO and performance optimization
  • Shipping, tax and marketing integrations

Retail CRM

Understand customers, personalize outreach and grow lifetime value.

Estimated Cost: 45,000 – 100,000
Timeline: 3 to 5 months


Key Features:

  • Unified profiles and segments
  • Purchase and engagement history
  • Email and SMS campaigns
  • Loyalty tracking and referrals
  • Conversion and retention dashboards

Order Management System

Orchestrate orders across channels and fulfillment nodes.

Estimated Cost: 55,000 – 120,000
Timeline: 4 to 6 months

Key Features:

  • Order lifecycle and exceptions
  • Store pickup and ship from store
  • Carrier selection and tracking
  • Returns and exchanges
  • Audit trails and exports

Retail Analytics and BI

Turn data into decisions that stick.

Estimated Cost: 50,000 – 95,000
Timeline: 3 to 5 months


Key Features:

  • Real time dashboards
  • Product and store performance views
  • Cohorts and forecasting
  • Margin and campaign attribution
  • Scheduled reports

Loyalty and Rewards

Keep customers coming back with meaningful benefits.

Estimated Cost: 35,000 – 80,000
Timeline: 3 to 4 months


Key Features:

  • Points, tiers and perks
  • Offers and birthday rewards
  • POS and eCommerce sync
  • Wallet and app integration
  • Fraud and abuse controls

Custom Retail ERP

Unify finance, inventory, procurement, HR and vendors.

Estimated Cost: 80,000 – 180,000
Timeline: 6 to 10 months


Key Features:

  • Central operations dashboard
  • Procurement and vendor portals
  • Finance and tax handling
  • Integrated inventory and logistics
  • Workflow automation

NEED A CUSTOM QUOTE?

Share your goals, channels and tech stack and we will shape a plan that fits your timeline and budget.

Case Studies

Enhance Engagement with Subtle Reply—Transforming conversations into meaningful connections through AI-driven responses.

Hail Dent Pro provides innovative paintless dent repair, restoring your vehicle’s appearance without fillers or repainting. Our mobile service ensures quick, convenient repairs, helping maintain your car’s value!

More Than a Transaction—A Life-Changing Experience! Renowned globally for exceptional service, premier properties, and trusted expertise.

Automated Supervision for Ultimate Productivity—Gain full visibility into your team’s app usage and performance.

Shaping Stories, Shifting Minds: Using narrative change to drive equity and justice across media and culture.

Frequently Asked Questions

What is retail software development and how will it help my business?

It is the design and build of applications that run your sales, inventory, orders and customer programs. Done well, it reduces manual work, speeds checkout, prevents stockouts and gives you clear data for better decisions.

We do both. If speed is the priority we extend Shopify, Magento or your existing POS. If differentiation is key, we deliver custom retail software development with the exact workflows you need.

Yes. Our retail IT solutions include API design and middleware, so POS, ERP, CRM, accounting, shipping and marketing tools stay in sync in real time.

We align to PCI DSS, follow OWASP practices, encrypt data in transit and at rest and enforce strong access control with MFA. We also schedule vulnerability scans and independent penetration tests.

Yes. Critical tasks like scanning and tendering can run offline with safe local queues. Data sync resumes automatically when the connection returns.

Smaller tools land in about 12 weeks. Larger platforms with multiple integrations and mobile apps usually take 4 to 10 months. Discovery gives you a detailed timeline with milestones.

Absolutely. We design retail industry software that unifies in store, web, mobile and marketplace channels with shared inventory, pricing and customer profiles.

Yes. We build staff apps for clienteling and fulfillment, and shopper apps for lists, offers, checkout and order tracking. All connect to the same backend.

We monitor performance, fix issues, ship enhancements and scale infrastructure for peak seasons. You get a clear SLA, release cadence and roadmap.

We combine domain depth with thoughtful engineering. We measure outcomes, ship in steady sprints and design systems your teams enjoy using. That is why clients keep us as long-term partners.

Connect with our Retail Software Experts for a free consultation.

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We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

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2

We do a discovery and consulting meeting 

3

We prepare a proposal 

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